Customer Experience
Automated Review Collection
Automatically request, collect, and showcase customer reviews at the right moment in the customer journey.
Reviews don't happen on their own
Happy customers rarely leave reviews unless asked. You forget to ask. When you do ask, the process is manual and inconsistent. Negative reviews catch you off guard.
The SpinFlow way
Automated review requests are triggered at optimal moments. Positive reviews are routed to public platforms. Negative feedback is captured privately for resolution before it goes public.
Key features
Automated requests
Trigger review requests after purchases, project completions, or support resolutions
Smart routing
Positive reviews directed to Google, Yelp, or your site. Negative ones captured privately.
Review analytics
Track review volume, average ratings, and sentiment trends
Review showcase
Display your best reviews on your website automatically